Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Voilà Cafe, we believe online pokies should be enjoyed as entertainment only. Gambling should never be viewed as a way to make money, pay bills, or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
Online gambling in New Zealand is restricted to individuals aged 18 years and over. By accessing voilacafe.co.nz, you confirm that you are of legal age in your jurisdiction. We are committed to preventing underage gambling and reserve the right to verify your age at any time.
Warning Signs of Problem Gambling
Do you recognise any of the following behaviours in yourself or someone you know? If so, it may be time to seek help.
- Chasing losses by gambling more to try to recover money lost
- Gambling with increasing amounts of money to achieve the same excitement
- Difficulty controlling, cutting back, or stopping gambling
- Lying to family, friends, or others about your gambling activities
- Neglecting work, school, or family responsibilities due to gambling
- Gambling to escape stress, anxiety, depression, or other negative emotions
- Borrowing money or going into debt to fund gambling
- Experiencing relationship conflicts due to gambling habits
- Feeling irritable or anxious when attempting to reduce gambling
- Using gambling as a way to solve financial problems
Self-Help Tools & Safer Gambling Features
Most reputable online casinos offer tools to help you maintain control of your gambling. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a session or time period
- Reality Checks: Enable reminders during play sessions to help you track time and spending
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing the website
- Session Time Limits: Set automatic logout times to prevent extended play sessions
- Gambling Breaks: Take regular breaks from gambling to maintain perspective
We encourage you to use these tools proactively as part of your responsible gaming strategy.
Support Organizations & Help Resources
If you are struggling with gambling, confidential help is available. Please reach out to one of these trusted organisations:
New Zealand
- Problem Gambling Foundation: 0800 664 262 (free call) | www.pgf.nz
- Gambling Helpline: 0800 654 655 (24/7) | Text: 8681 | www.gamblinghelpline.co.nz
International Support
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
All calls to helplines are confidential and free of charge. Support is available to you, your family, and friends.
If You Need Help
If you or someone you know is experiencing problems with gambling, please do not hesitate to seek help. There is no shame in reaching out—support is available and confidential. Contact one of the organisations listed above or speak to your GP (General Practitioner) for guidance and assistance.
Your wellbeing is our priority. Play responsibly.